Frequently asked questions
- 01
To ensure the optimal health and growth of your goldfish, provide a balanced diet consisting of high-quality goldfish flakes or pellets. Supplement their diet with occasional treats like frozen or live foods such as bloodworms or brine shrimp. Remember to feed them small portions multiple times a day and avoid overfeeding to maintain their well-being.
- 02
Acclimating your new goldfish to its tank environment is crucial for its well-being. Upon arrival, float the sealed bag in your aquarium to equalize the water temperature. Gradually add small amounts of tank water to the bag over 30 minutes to help the fish adjust. Finally, gently release the goldfish into its new home and monitor its behavior for signs of stress.
- 03
Maintaining a clean environment is vital for your goldfish's well-being. Aim to perform partial water changes of about 25% every 2 weeks to keep the water quality optimal. Additionally, gently clean the tank walls and decorations during water changes to remove excess waste and debris. Regular maintenance ensures a healthy and thriving aquatic habitat for your goldfish.
- 04
At Exclusive Goldfish, we prioritize the well-being of our aquatic friends during shipping. We carefully package each goldfish with oxygen and measures the temperature to ensure a safe journey to your doorstep. Additionally, we partner with reputable shipping carriers like FedEx to guarantee secure and timely delivery of your precious goldfish.
- 05
At Exclusive Goldfish, we offer convenient payment options to make your shopping experience seamless. You can securely pay for your goldfish purchases using major credit cards like Visa and Mastercard, debit cards. Additionally, we accept payments through trusted platforms like PayPal for added flexibility.
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